Jon Russell

Hi, I'm Jon Russell

Senior Microsoft Power Platform Technical Consultant • Speaker • Curious Human

Let’s Collaborate

Here’s the deal…

I’m a seasoned IT professional with over two decades of experience across support, digital transformation, and consultancy. Over the past 3 years, I’ve gone all-in on the Power Platform, helping organisations large and small harness low-code tools to build meaningful solutions. I’m passionate about making tech approachable and useful for real people — not just ticking boxes.

During the COVID-19 pandemic, I built Power Platform apps to support my local community. That experience was the turning point — I pivoted from internal IT support into full-time consultancy, driven by purpose, curiosity, and creativity. Whether it’s mentoring new talent, hosting hackathons, or speaking at events, I’m here to help people unlock what’s possible.

What I Actually Do

Experience Highlights

Capgemini – Senior Power Platform Technical Consultant (2024–Present)

Senior technical Power Platform Consultant/Developer

  • Senior dev on complex D365 Field Service project
  • Regular mentor and essential skills champion
  • Regular contributor to lunch and learn series

ANS Group – Senior Power Platform Consultant / CSA (2022–2024)

Leading from pre-sales to post-deployment. Delivered high-impact Power Platform solutions:

  • Invoicing solution for a Multi Academy Trust — saved £111k/year, 3 FTEs, and 2200 hours
  • Queue Management app for a university — faster onboarding for students
  • CSA for 3 enterprise clients — driving adoption through managed service strategy
  • Led ALM practices, mentored junior consultants, and championed essential skills across teams

QuantiQ / Avanade – Power Platform Consultant (2021–2022)

  • Power Virtual Agent chatbot for global drinks retailer
  • Customer portal solution for major rail industry client
  • Multiple public speaking engagements across Power Platform user groups and events

Sword Group – Power Platform Consultant (2022)

Implemented Center of Excellence (CoE) toolkit and advocated for Power Platform enablement internally.

VolkerWessels – App Support Analyst (2018–2021)

Supported HR/payroll systems, became internal Power Automate expert before moving into consultancy full-time.

BBC, Siemens, Amazon – Digital Support Roles (2001–2018)

Various tech and support roles across global orgs — where I built empathy, grit, and a love for problem-solving.

What I’m Up To Now

What I’m Talking About

🧠 Latest Thoughts

Check out my blog on jondoesflow.com for rants, ideas, and stuff I learned the hard way — from AI in flow to how to make chatbots less annoying.

❤️ Things Nice People Say

"Jon is one of a kind, in a good way! We've worked together on several projects for various organisations and they've all been a pleasure to work on. Jon is highly intelligent with strong technical and problem-solving skills, approachable and amazing at building relationships with others, goes above and beyond and, importantly, is a very kind person who demonstrates that in many ways such as checking in on others and being a Mental Health First Aider (MHFA). It's been a privilege to work with Jon and I would highly recommend working with him." – Keith Atherton, Solutions Architect & MVP.
"Jon joined QUANTIQ at the beginning of 2021, not really having any experience of working with a Microsoft partner, but straight away got stuck in and showed that he was eager to learn. He is a fantastic team player, supportive of people in and outside of work, and quickly became an integral member of the Power Platform team. He is always willing to help someone solve a problem and is happy to share cool new functionality or best practice with others. With stakeholders, Jon has the ability to listen to their requirements and dig deeper for a better understanding. This has allowed him to develop trust with clients and ensure a better solution. He is great at liaising with stakeholders at all levels and is always thinking ahead so that his solutions are future proof. Most of all, I've been really impressed with Jon's enthusiasm for learning new technology. He has regularly picked up new areas of the Power Platform and then produced something far beyond the standard out of the box functionality. He's not scared to experiment and try new things, which is a true skill in my eyes. Overall, Jon is an asset to any team and I would love to work with him again in the future." – Emma Linton, Solutions Architect.

Let’s Chat

Let's Work Together

Sprint Zero Podcast

Exploring the Power Platform, low-code creativity, and how to build tech with purpose.